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    RETURN/EXCHANGE POLICY

    Yes, we offer hassle-free returns on most purchases. If you're not completely satisfied with your item, you may return it within 5 days of delivery for a full refund. To qualify, the item must be returned in its original condition, with all tags and packaging intact.

    Important Notes:

    • Final Sale are not eligible for return.

    To initiate a return, please contact us at support@aywlux.com within 5 days of receiving your order.

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    A PICTURE IS WORTH A 1000 WORDS

    At AYW Luxury, we understand that authenticity is the foundation of trust when it comes to high-end designer pieces. As a premier retailer of luxury goods, we strive to provide an unparalleled shopping experience by being as transparent as possible about the authenticity of every item in our collection. Our commitment to transparency is not just about selling luxury items but ensuring that our customers feel confident and secure in their purchases.

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    WHERE TO HAVE YOUR PIECES ADJUSTED OR SERVICED

    Discovering the difference between having your jewelry fixed and having it fixed correctly is essential. To ensure your cherished pieces are restored to their original beauty, we recommend visiting AUTHORIZED SERVICE CENTERS. These trusted professionals are dedicated to providing the highest quality repairs, ensuring your jewelry is fixed right every time. Don't settle for less when it comes to your valuable items.

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    SHIPPING INFO

    At AYW Luxury, we are committed to ensuring that your purchase reaches you promptly and securely. All items will be shipped on the next business day following your order, complimentary via UPS Ground. Depending on your location, delivery may take between 3 to 5 business days.

    Please note, Items valued at $750.00 or higher will require a signature upon delivery.

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    Are items cleaned and inspected before shipping?

    Yes, every piece we sell is thoroughly inspected for authenticity, quality, and condition before it’s shipped. We also carefully clean each item to ensure it arrives looking its best. Our goal is to deliver pre-owned luxury jewelry that feels as special as the day it was first purchased

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    Questions about a piece?

    "We strive to provide you with as much information as possible. However, if you have any additional questions about a specific piece of jewelry, please don't hesitate to contact us at questions@aywlux.com

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    Are you affiliated with David Yurman or other designer brands?

    No. AYW Luxury is an independent retailer specializing in the resale of authenticated, pre-owned designer jewelry. We are not affiliated with, endorsed by, or an authorized retailer for David Yurman or any other brands featured on our website. All trademarks and brand names are the property of their respective owners and are used solely to describe the products we offer

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    What Is Pre-Owned Jewelry? Understanding Its Meaning and Value

    When shopping for fine jewelry, you may come across the term pre-owned jewelry. But what does it really mean? Is it the same as vintage or antique jewelry? And why are so many savvy shoppers turning to pre-owned pieces when looking for luxury accessories?

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    Why Buy from AYW Luxury?

    When it comes to investing in luxury jewelry, trust, quality, and value are everything. Whether you're seeking a timeless David Yurman cable bracelet, a rare gemstone enhancer, or an elegant pair of 18k gold earrings, the decision of where to shop is just as important as what you’re buying

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AYW Luxury Frequently Asked Questions

 

We've compiled answers to some of the most frequently asked questions about our pre-owned luxury jewelry for your convenience. If you have additional inquiries or would like more information about the designer jewelry brands we carry—including David Yurman, John Hardy, and other fine jewelry collections—please feel free to contact us at any time.