Jewelry Concierge Service - Expert Help at AYW Luxury

AYW Luxury Concierge Service

Enjoy white-glove support from real jewelry specialists. Our Concierge Service is here to answer any question and guide you through every step of your purchase—so shopping c is effortless and secure.

How we can help

• Shipping & delivery: carrier options, insured shipping, tracking updates, and expedited service.
• Product details: metal type, gemstone specifics, condition grading, serials/marks, and what’s included.
• Sizing & fit: bracelet and ring sizing, wrist measurements, and adjustment guidance.
• Authentication & valuation: what’s in our Authenticity & Valuation Report and how we verify each piece.
• Availability & pricing: holds, restocks, private offers, and price-match considerations.
• Photos & videos on request: additional angles or natural-light images before you buy.
• Gifting & special requests: discreet packaging, gift notes, and recommendations by style or occasion.
• Orders & returns: status updates, address changes, and return/exchange questions.

Whether you’re comparing styles, confirming details, or arranging fast shipping, our team will respond quickly with clear, expert answers.